This national apprenticeship week we have spoken to a valued member of our team; Phoenix, who is an apprentice Travel Advisor and has been with Rapid since March 2021.
Phoenix: My favourite thing about my job role is being able to help and assist different customers each day and being able to offer them great customer service. I also love creating bonds with my colleagues and clients!
Phoenix: My apprenticeship has given me an insight into many different parts of customer service and helped me enhance my knowledge in the industry and be able to become the best that I can be! It has helped my role in too many ways to even state.
Phoenix: The Christmas meal is definitely one of my highlights of the year, as well as the office weeks that we have each month. Seeing all of my colleagues and being able to work alongside each other definitely has its perks!
Phoenix: I think everyone was really helpful and friendly in the first month but if I had to pick anyone out I would say Charlotte and Michelle, who welcomed me into Team 1 with open arms and helped me along the way!
If you've worked with Phoenix or any of our Travel Advisors recently, we'd be grateful if you'd leave us a review by clicking on this link: https://g.page/r/CYVR3hAjPUKHEB0/review
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